What GM Should Learn From Wal-Mart
Mon, June 15, 2009 at 08:34AM
Frank J. Oswald

Should the new GM start with a new name, an AP story asked over the weekend.

It’s a surprisingly bland story, characterized by this even more colorless quote by a University of Chicago marketing prof: “I’m not sure there’d be that much harm in rebranding.”

The real answer, if GM is listening: Change your culture, not your name. 

Stop talking about yourself, as you do in this predictable reinvention ad. And start letting your actions speak for themselves through real change.

A good example: Look at how Wal-Mart has transformed itself and its reputation over the past three years, without a name change, through its commitment to sustainability.

Listen to Patagonia founder Yvon Chouinard praise Wal-Mart in the video above, if you need further convincing. Don’t change the GM name. Make it stand for something again.

Update on Wed, July 15, 2009 at 07:49AM by Registered CommenterFrank J. Oswald

“IT’S GETTING HARDER AND HARDER TO HATE WAL-MART.” Want to learn more about Wal-Mart’s “sustainability index” initiative? Here’s a great article, via TreeHugger.

Article originally appeared on Mental Shavings (http://www.mentalshavings.com/).
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